PRIVACY POLICY
Privacy Policy for "SNOOZEQATAR"
Effective Date: 12/82024
At Snooze, we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and make a purchase, as well as your rights in relation to your data. We comply with applicable data protection and privacy laws in the Gulf Cooperation Council (GCC) region, including the UAE Data Protection Law, Qatar Data Protection Law, and others as relevant.
1. Information We Collect
We collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or contact us. This information may include:
- Personal Identifiers: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details, bank information, and billing address.
- Usage Data: Information about how you use our website, including IP addresses, browser types, and pages visited.
- Cookies: We use cookies to enhance user experience and track site activity.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and billing.
- To send you order confirmations, updates, and promotional materials (with your consent).
- To improve our website and customer experience.
- To comply with legal requirements and resolve any disputes.
- To process payments and prevent fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us with:
- Payment processing
- Order fulfillment and shipping
- Marketing and email communication
- Website analytics
These third parties are required to maintain the confidentiality and security of your personal data and only use it for the purposes outlined above.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
5. Security of Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access control protocols. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal data.
- Object to the processing of your data for certain purposes (e.g., marketing).
- Withdraw your consent at any time (for example, if you no longer wish to receive marketing emails).
To exercise these rights, please contact us at info@snoozeqatar.com or Instagram (@snoozeqatar) We will respond to your request in accordance with applicable laws.
7. International Data Transfers
Since we ship products across the GCC and other regions, your personal information may be transferred to and stored in countries outside your home country. By using our services, you consent to the transfer of your data to these countries, which may have different data protection laws than your own.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
SNOOZE QATAR
Email: info@snoozeqatar.com
Address: The Pearl, Doha, Qatar.